Enjoy secured Net Banking, please ensure as under

• URL address on the address bar of your internet browser begins with "https"; the letter 's' at the end of "http" means 'secured'.Look for the padlock symbol either in the address bar or the status bar (mostly in the address bar) but not within the web page display area. Verify the security certificate by clicking on the padlock.Do not enter login or other sensitive information in any pop up window.Your Personal Message is displayed on login page is correct. In case of mismatch in "personal message" do not enter your password. Ensure that you are using Internet Explorer Version 10.0 or higher OR Latest version of Mozilla Firefox and Google chrome Browsers
• Beware of Phishing attacks Phishing is a fraudulent attempt, usually made through email, phone calls, SMS etc seeking your personal and confidential information.Our Bank, Middle East bank of kenya Limited or any of its representatives never sends you email/SMS or calls over phone to get your personal information, password or one time password (OTP). Any such e-mail/SMS or phone call is an attempt to fraudulently withdraw money from your account through Internet Banking. Never respond to such email/SMS or phone call. Please report immediately on customerservice@mebkenya.com if you receive any such email/SMS or Phone call.
• Immediately change your passwords, if you have or have a feel of accidentally revealing your credentials like user ID, Passwords, mobile no etc.